Can I send First Time Login reminders to users on my account?

If you are an Administrator on your Centtrip account, you can easily check whether someone has validated their email address and completed their First Time Login. If needed, you can then send them an instant reminder.

Follow these steps:

  1. Sign into your Centtrip account via your desktop.
  2. Select 'USERS' from the left-hand menu.
  3. Browse or search the list to find the user you are looking for.
  4. Check the 'VALIDATION' Column. Users with a cross have not yet completed their First Time Login.
  5. Click the 'Resend Email' button to the right of this column, to send an instant email reminder.
  6. Once the user has completed their First Time Login, the cross under 'VALIDATION' will change to a tick.

We recommend regularly sorting your user list by the 'VALIDATION' column, to bring all unvalidated accounts to the top for quick and easy review.

Didn't find what you were looking for?

If you have any questions, please do not hesitate to get in touch by emailing or calling us on +1-929-930-3383 (Monday to Friday 8:30 to 17:30 Eastern time).