How do I change my password?

If you know your current password, you can update it any time within your account.

Alternatively, please follow these steps if you need to reset a forgotten password.

US - Change Password
  1. Sign into your desktop account using either email or app verification.
  2. Click on your name in the top-right of the screen and select 'Change password'.
  3. Enter your current password, plus your new password, and click 'SUBMIT'.

Your new password must contain:

  • 10 characters or more;
  • At least 1 non alphanumeric characters
  • At least 1 upper case letter;
  • At least 1 lower case letter;
  • At least 1 number.

Didn't find what you were looking for?

If you have any questions, please do not hesitate to get in touch by emailing or calling us on +1-929-930-3383 (Monday to Friday 8:30 to 17:30 Eastern time).