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What are the different user roles and permissions?

There are 3 different user roles; 'Corporate Super Administrator', 'Corporate Administrator' and 'Corporate Administrator - Read only'

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How do I sign into my account for the first time?

To access your account and/or activate your card, you need to validate your email address and create a password.

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My card doesn't seem to be working, what should I do?

Follow these steps to verify your card does not have an issue...

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What should I do if I've forgotten my PIN?

You can get an instant PIN reminder using the Centtrip app

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If you have any questions, please do not hesitate to get in touch by emailing team@centtrip.com or calling us on +1-929-930-3383 (Monday to Friday 8:30 to 17:30 Eastern time).