How do I sign into my account for the first time?
To access your account and/or activate your card, you need to validate your email address and create a password.
What are multi-currency holding accounts?
Centtrip's multi-currency holding accounts allow you to receive & hold foreign funds without the hassle of opening foreign bank accounts, saving time & money.
How do I reset my password?
You can reset your password instantly via the app or your desktop account
What should I do if I've forgotten my PIN?
You can get an instant PIN reminder using the Centtrip app
What are the different user roles and permissions?
There are 3 different user roles; 'Corporate Super Administrator', 'Corporate Administrator' and 'Corporate Administrator - Read only'
My card doesn't seem to be working, what should I do?
Follow these steps to verify your card does not have an issue...