How do I lock and unlock my card?

Your card can be locked and unlocked instantly using the Centtrip app.

What should I do if my card is lost or stolen?

Don’t worry. You can lock your card instantly via the app and order a replacement.

My card doesn't seem to be working, what should I do?

Follow these steps to verify your card does not have an issue...

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Didn't find what you were looking for?

If you have any questions, please do not hesitate to get in touch by emailing help@centtrip.com or calling us on +1-929-930-3383 (Monday to Friday 8:30 to 17:30 Eastern time).