What should I do if I've forgotten my PIN?

You can get an instant PIN reminder using the Centtrip app

  1. Visit the ‘All Cards’ screen - this can be accessed either from the app dashboard, or from the 'CARD TRANSACTIONS' screen by selecting ‘Change Card’.
  2. Tap on your card to reveal card functions – select ‘Card Settings’.
  3. Press ‘PIN REVEAL’ and then ‘SHOW PIN’ for a 30 second on-screen reminder.

Get your copy of our cardholder guide for more helpful hints and tips on using your card and the app.