What should I do if I've forgotten my PIN?

You can get an instant PIN reminder using the Centtrip app

  1. Visit the ‘All Cards’ screen - this can be accessed either from the app dashboard, or from the 'CARD TRANSACTIONS' screen by selecting ‘Change Card’.
  2. Tap on your card to reveal card functions – select ‘Card Settings’.
  3. Press ‘PIN REVEAL’ and then ‘SHOW PIN’ for a 30 second on-screen reminder.

Get your copy of our cardholder guide for more helpful hints and tips on using your card and the app.

Didn't find what you were looking for?

If you have any questions, please do not hesitate to get in touch by emailing help@centtrip.com or calling us on +1-929-930-3383 (Monday to Friday 8:30 to 17:30 Eastern time).