How do I lock and unlock my card?

Your card can be locked and unlocked instantly using the Centtrip app.

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What should I do if my card is lost or stolen?

Don’t worry. You can lock your card instantly via the app and order a replacement.

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How do I close a card which is no longer required?

If you are a Corporate Administrator, you can close cards directly within your account

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What should I do if I've forgotten my PIN?

You can get an instant PIN reminder using the Centtrip app

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Didn't find what you were looking for?

If you have any questions, please do not hesitate to get in touch by emailing [email protected] or calling us on +1-929-930-3383 (Monday to Friday 8:30 to 17:30 Eastern time).