How can I check my card balance?

You can check your real-time card balance whenever you need via the Centtrip app.

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What are my fees?

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My card doesn't seem to be working, what should I do?

Follow these steps to verify your card does not have an issue...

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How long does it take for Centtrip cards to arrive?

Once you have submitted your card order the cards will arrive at your designated address within 3 to 5 days.

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How can I check my User Role?

You can check your User Role within the USERS section of your Centtrip account

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How do I lock and unlock my card?

Your card can be locked and unlocked instantly using the Centtrip app.

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How do I find my nearest ATM?

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Didn't find what you were looking for?

If you have any questions, please do not hesitate to get in touch by emailing team@centtrip.com or calling us on +1-929-930-3383 (Monday to Friday 8:30 to 17:30 Eastern time).