What should I do if my card is lost or stolen?

Don’t worry. You can lock your card instantly via the app and order a replacement.

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How do I get access to the payments and foreign exchange service?

To request access, please contact your Centtrip account manager or email help@centtrip.com

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Where can I use my card?

Your card can be used in over 190 countries worldwide wherever Mastercard is accepted.

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Who can sign up for an Account?

Centtrip is for organizations of all sizes. The entity must be a USA registered company.

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How do I switch between my different Centtrip accounts?

If you are an Administrator on more than one Centtrip account, you can switch between them easily.

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Can I send account activation reminders to admin users on my account?

Yes, as long as you are an Administrator on the account you can send instant validation reminders

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How do I close a card which is no longer required?

If you are a Corporate Administrator, you can close cards directly within your account

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Didn't find what you were looking for?

If you have any questions, please do not hesitate to get in touch by emailing team@centtrip.com or calling us on +1-929-930-3383 (Monday to Friday 8:30 to 17:30 Eastern time).