How do I get access to the payments and foreign exchange service?

To request access, please contact your Centtrip account manager or email [email protected]

How can I update my cell number?

How do I review my account list and update card delivery details?

Sign into your Centtrip account and visit the *ACCOUNT LIST* section.

How can I check my User Role?

You can check your User Role within the USERS section of your Centtrip account

How do I use the 'Projects' feature to automatically label expenses?

Save time when managing and reconciling expenses by creating 'Projects' - your custom project label (as well as its associated accounting code) will be automatically assigned to any expenses incurred within a specified time period, for one or more selected cards.

What is 3D secure?

3 Domain Secure (3DS) is a security measure for online payments which provides additional protection against fraud.

How do I choose the card currency when ordering cards for my EEA account?

You can select your preferred card currency, either GBP or EUR, at the beginning of your card order.

What are the validation requirements for my batch payment import file?

Information on how to complete each field of your batch payment import file is provided here.