What are the different user roles and permissions?

There are 3 different user roles; 'Corporate Super Administrator', 'Corporate Administrator' and 'Corporate Administrator - Read only'

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What should I do if I've forgotten my PIN?

You can get an instant PIN reminder using the Centtrip app

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What should I do if my card is lost or stolen?

Don’t worry. You can lock your card instantly via the app and order a replacement.

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How do I order more cards?

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What are my fees?

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How do I close a card which is no longer required?

If you are a Corporate Administrator, you can close cards directly within your account

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How do I switch between my different Centtrip accounts?

If you are an Administrator on more than one Centtrip account, you can switch between them easily.

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What is 3D secure?

3 Domain Secure (3DS) is a security measure for online payments which provides additional protection against fraud.

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Didn't find what you were looking for?

If you have any questions, please do not hesitate to get in touch by emailing team@centtrip.com or calling us on +1-929-930-3383 (Monday to Friday 8:30 to 17:30 Eastern time).