How do I reset my password?

You can reset your password instantly via the app or your desktop account

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What should I do if my card is lost or stolen?

Don’t worry. You can lock your card instantly via the app and order a replacement.

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How do I contact Centtrip?

The best way to contact us is via email – help@centtrip.com

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Where can I use my card?

Your card can be used in over 190 countries worldwide wherever Mastercard is accepted.

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How do I add funds to my Account?

You can send funds to your Centtrip account by wire transfer or ACH payment.

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How do I check my card limits in the app?

As a cardholder, you can check your withdrawal and card spend limits easily using the Centtrip app.

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Can I use Centtrip for payments and foreign exchange?

Yes! Once this service has been enabled for your account.

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How do I review my account list and update card delivery details?

Sign into your Centtrip account and visit the *ACCOUNT LIST* section.

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Didn't find what you were looking for?

If you have any questions, please do not hesitate to get in touch by emailing team@centtrip.com or calling us on +1-929-930-3383 (Monday to Friday 8:30 to 17:30 Eastern time).